Frequently Asked Questions
Where is my family tree data stored?
All family tree data you create—including names, birthdates, relationships, and photos—is stored strictly locally on your device's internal storage. We do not transmit or save your family records on our servers, ensuring absolute privacy.
How can I back up my family tree data?
To back up your data, go to the Settings screen in the app and select Export Family Tree. This will generate a JSON backup file that you can save to your device's Documents folder or share with other devices.
How can I restore my family tree from a backup?
Go to Settings, select Import / Merge, and choose your previously exported JSON file. You will be prompted to either completely overwrite the current tree or merge the imported file with your existing data.
How do I change the Root Member of the tree?
You can manage the hierarchy of your tree in Settings -> Root Management. From there, you can select any existing family member to act as the primary root node.
The app displays a blank screen or crashes. What should I do?
Ensure you are using the latest version of the app from the App Store. If you continue to see crashes after an update, please make sure your local backup is saved, uninstall the app, and reinstall it from the App Store.